Free Delivery for Orders over ₹5,000

Refund & Cancellation Vithika Studio

  • If you receive the order in a damaged state, please don’t accept the order and inform us with the photo of the parcel. In this case, a Refund will be initiated after we receive the parcel.
  • After Receiving the order, do follow the below instructions for Refund/Exchange:
    • It is mandatory to start the video by showing the address on the parcel and the 4 sides of the parcel.
    • The Video has to be recorded without any pauses and cuts.
    • If there is any damage or item missing in the parcel, please send the video within 24 hours you have the parcel received.
  • In case of failing to follow any of the above instructions, we are not going to initiate the Return/Refund.
  • In the above case, you can contact us at with the product details and defect photo and video within 24 hours of receiving the product.

Note: No Refund/Exchange/Cancel in the below cases

  • The colours you see on your device may vary slightly due to the difference in the individual screens. No Refund/Exchange/Cancel will be accepted based on slight colour variation and colour smudges and spread.
  • The Missing Threads, Threads pull and slight design cuts are not considered as damages.
  • The product after the delivery is used, and not in its original condition no refund will be initiated.
  • The Product video proof is mandatory to accept any complaint, without video no refund will be initiated.

Shipping Charges will not be included in the refund amount. This is a non-refundable amount.


The order can be cancelled only before 24 hours after placing the order. If the orders are shipped no cancel request will be accepted.

Need help?

Contact us at for questions related to refunds and returns.

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